Introduction

Welcome to Spire ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our health and wellness application ("app"). This privacy policy explains how we collect, use, store, and protect your information.

Information We Collect

1. Personal Information

Name (first and last name)
Email address
Authentication credentials
Profile information

2. Health and Wellness Data

Exercise and workout data
Breathing exercise results
Health metrics and questionnaire responses
Progress tracking information
Session completion data
Course enrollment and progress
Guided session participation
Habit tracking data

3. Usage Information

App interaction data
Session duration
Feature usage statistics
Device information
Push notification tokens
Language preferences

4. Coach-Client Relationship Data

Coach assignments
Training schedules
Communication records (chat messages, forum posts)
Progress reports
Scheduled exercises and sessions

5. Media and Content

Profile pictures (if you choose to upload)
Photos shared in chat conversations
Voice messages (if you use voice messaging features)

6. Video Call Data

Video and audio content during video call sessions with your coach
Video call attendance and participation records
Call duration and timestamps
Guest link access information

How We Use Your Information

Provide and maintain our services
Personalize your experience
Track your progress and goals
Enable coach-client interactions
Send important notifications
Improve our services
Ensure proper app functionality
Enable community features (forums, chat)
Deliver educational content and courses
Schedule and remind you of sessions
Facilitate video call sessions with your coach

Data Storage and Security

Your data is stored securely using Firebase, a Google Cloud Platform service. We implement industry-standard security measures including:

Secure authentication
Data encryption (in transit and at rest)
Access controls and Firestore security rules
Regular security updates
Secure credential storage using Expo SecureStore

Data Sharing

We share your information with:

Your assigned coach (health and progress data, communication records, video call participation)
Service providers (Firebase/Google Cloud Platform for hosting and storage)
Video calling service providers (when you participate in video call sessions)
Other parties with your explicit consent

We do NOT sell your personal information to third parties.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and associated data (available in Settings)
Opt-out of non-essential communications
Request data portability
Withdraw consent for data processing

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Push Notifications

We send push notifications for:

Scheduled sessions and exercises
Progress updates
Coach communications
Educational content
Community updates (forum replies, messages)
Video call reminders

You can manage notification preferences in your device settings or within the app.

Device Permissions

The app may request the following permissions:

Camera: For taking photos to share in chat, update your profile picture, and for video call sessions
Photo Library: For selecting and sharing photos
Microphone: For voice messages in chat conversations and for video call sessions
Notifications: For sending important updates and reminders

You can revoke these permissions at any time through your device settings. Note that revoking camera or microphone permissions may limit your ability to participate in video call sessions.

Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes through the app or via email. The "Last updated" date at the top of this policy indicates when it was last revised.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:

info@spiretraining.app

App Store Specific Information

Apple App Store

This app complies with Apple's App Store Review Guidelines and Privacy Requirements. We process and protect user data as described in Apple's Developer Program License Agreement.

Google Play Store

This app follows Google Play's Developer Program Policies and User Data policies. We handle user data in accordance with Google Play's Developer Distribution Agreement.

Third-Party Services

Our app uses the following third-party services:

Firebase (Google Cloud Platform) for:

Authentication
Database (Firestore)
Storage (Firebase Storage)
Push notifications (Firebase Cloud Messaging)

Firebase's privacy policy can be found at: https://firebase.google.com/support/privacy

Video Calling Services:

Video calls are facilitated through third-party video conferencing services (such as Zoom, Google Meet, or similar platforms)
When you join a video call, you will be redirected to the video calling service's platform
These services may collect and process your video, audio, and other data in accordance with their own privacy policies
We recommend reviewing the privacy policy of the video calling service used for your sessions
We do not record video calls unless explicitly stated and with your consent

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time through the app's Settings (Delete Account option) or by contacting us directly. Upon account deletion, we will remove your personal data in accordance with our data retention policies and applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States where our Firebase services are hosted. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information is collected
The right to know if personal information is sold or disclosed
The right to opt-out of the sale of personal information
The right to access your personal information
The right to request deletion of personal information
The right to non-discrimination for exercising privacy rights

Please contact us for more information about these rights or to exercise them.

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise these rights, please contact us at info@spiretraining.app.

Effective Date

This privacy policy is effective as of February 6, 2024.

Spire Privacy Policy